Contact Us

Have a question about an order, one of our products, or Sacred Roots Botanicals? We’re happy to help.

Reach out to us using the contact form below or contact us directly using the information provided on this page. If you’re contacting us about an existing order, please include your order number so we can assist you as quickly as possible.

Get in Touch

Email
greg@sacredrootsbotanicals.com

Phone
321-350-7940

Address
Sacred Roots Botanicals
7120 Briar Oak Dr, Merritt Island FL

Customer Support

We’re here to help with questions regarding:

  • Existing orders

  • Shipping and delivery

  • Returns and refunds

  • Damaged or incorrect items

  • Product questions

  • General inquiries

Damaged or Incorrect Order?

If your order arrives damaged, defective, incomplete, or incorrect, please contact us within 48 hours of delivery.

Please include your order number, a brief description of the issue, and clear photographs of the product and packaging when applicable. We’ll review the issue and help determine the appropriate resolution.

Send Us a Message

Use the contact form below and we’ll get back to you as soon as possible.

Please allow 1–2 business days for a response. Response times may be slightly longer during holidays, product launches, or periods of high order volume.

Looking for a Quick Answer?

Visit our FAQ for answers to common questions about orders, shipping, returns, live plants, teas, crystals, jewelry, and more.

You can also review our Shipping Policy and Returns & Refunds Policy for additional information.